Key Contacts
 Claims information
Commonwealth Care Alliance
148 State Street, 10th Floor
Boston, MA 02109
ATTN: Claims Department
1.800.306.0732
Current Member Issues
Cheryl M. Snyder
Member Services Manager
617.426.0600 ext. 275
csnyder@commonwealthcare.org
Enrollment & Marketing
Guillermo Gonzalez
Outreach & Marketing Manager
617.426.0600 ext. 229
ggonzalez@commonwealthcare.org
Clinical Issues
Janet T. Norton, RN, CCM
SCO Nurse Clinical Coordinator
617.426.0600 ext. 280
jnorton@commonwealthcare.org
Quality Issues
Kerry Markert, RN, MS
Quality Improvement Manager
617.426.0600 ext. 261
kmarkert@commonwealthcare.org
Service Plan Issues
Annie Halland
Operations Coordinator
617.426.0600 ext. 250
ahalland@commonwealthcare.org
Contracting Issues
Diane Ryberg
Provider Network Manager
617.426.0600 ext. 254
dryberg@commonwealthcare.org
CaseNET/CER Issues
Ritu Mahajan
Systems Business Analyst
617.426.0600 ext. 283
rmahajan@commonwealthcare.org
Last Updated 2/25/10
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