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Frequently Asked Questions

What programs do you offer?
How do I contact Commonwealth Care Alliance?
Where is Commonwealth Care Alliance located?
Where can I find other Commonwealth Care Alliance contracted physicians and other health care providers?
How do I find out about Commonwealth Care Alliance job openings?
How do I become a network physician or other health care provider?

What programs do you offer?

We currently offer two programs:

Senior Care Options

The Senior Care Options program is a voluntary comprehensive health plan that provides all the services covered under Medicare and MassHealth, and other benefits if determined necessary by the Primary Care Team. Services are coordinated by the Primary Care Team and are accessed through our provider network.

An individual is eligible to enroll in the program if he/she is:

  • At least 65 years of age
  • Eligible for or enrolled in MassHealth Standard
  • A Massachusetts resident living in one of our service areas

Commonwealth Care Connection

The Commonwealth Care Connection program is a Special Needs Plan and Part D (Pharmacy) Program approved by the federal Center for Medicare & Medicaid Services (CMS) under the Medicare Advantage program.

An individual is eligible to enroll in the Commonwealth Care Connection program if he/she is:

  • Dually-eligible (must have MassHealth Standard and Medicare A and B)
  • A Massachusetts resident living in one of our service areas

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How do I contact Commonwealth Care Alliance?

If you are calling for a member who is enrolled in the Senior Care Options program at CCA, please call 1-866-610-2273; TTY users may call 1-866-322-7357. If they are enrolled in the Commonwealth Care Connection program at CCA, please call 1-800-311-9529; TTY 1-866-322-7357.

If you are interested in becoming part of our provider network or have any other queries or questions, please call 1-617-426-0600.
All telephone lines operate Monday-Friday, 8AM to 5PM.

Where is Commonwealth Care Alliance located?

Find us at 30 Winter Street, 11th Floor, Boston , MA 02108 .
Click here for directions to our office.

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Where can I find other Commonwealth Care Alliance contracted physicians and other health care providers?

Click here to see a list of other CCA contracted physicians and other health care providers.

How do I find out about Commonwealth Care Alliance job openings?

CCA lists current career opportunities on this website in the About Us section.
Click here to learn more about job openings.

How do I become a network physician or other health care provider?

Please contact our Provider Network Department on 1-617-426-0600 and become part of Commonwealth Care Alliance’s growing network of healthcare providers. This telephone line operates Monday-Friday, 8AM to 5PM.

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