Back to the home page Members page Providers page About Us page Helpful links and other resources page Pharmacy Program Information
Senior Care Options Benefits Enrollment Member Services Pharmacies Additional Information Commonwealth Care Connection Benefits Enrollment Member Services Pharmacies Additional Information

Member Newsletters Consumer Involvement

Enrollment

If you are interested in our Commonwealth Care Connection (CCC) program and think you or a family member may qualify, please call our Member Service Representatives at 1-800-311-9529 (TTY users please dial 1-866-322-7357). Our hours of operation are 8:00 A.M. to 5:00 P.M., Monday through Friday.

Notes on Enrolling in the Commonwealth Care Connection (CCC)

Once you are enrolled in the CCC program, you may retain your current eligibility for Medicare and MassHealth. However, you will receive your Medicare services exclusively through CCA. If you have private health insurance, you may find that you no longer require the additional health insurance coverage. If you decide to cancel it, your family members, PCP, or PCT may help you make that decision.

DISENROLLMENT

Enrollment in the CCC program of CCA is completely voluntary. Similarly, if you wish to disenroll at any point in time you may do so. Voluntary disenrollment becomes effective on the first day of the month after the written request is received by Commonwealth Care Alliance. You are required to continue to use CCA’s Commonwealth Care Connection service and obtain all services through CCA and its contracted network of providers and facilities until your disenrollment becomes effective. Contact the CCA Member Services Department at 1-800-311-9529, Monday through Friday, 8:00 A.M. to 5:00 P.M. (TTY users please dial 1-866-322-7357)